Refund Policy
We are committed to providing our customers with high quality products and excellent service. If you are not completely satisfied with your product, please refer to the refund policy below.
1. Refund Period
You have the right to request a refund within 30 days of receiving the product.
2. Refund Conditions
The product must be returned in unused condition, with no signs of damage or scratches.
The product must be returned with all accessories, manuals, and original packaging.
We do not accept products that have been personalized or customized.
3. Refund Process
To request a refund, please contact our customer service department via email at [email protected].
We will provide you with a return form and detailed shipping instructions.
4. Return Costs
Customers are responsible for shipping costs when returning an item, unless the item is defective or not as described.
5. Processing Time
Once we receive the returned item, we will review and process the refund request within 5-7 business days. The refund will be made to the original payment method.
6. Note
The refund policy is subject to change without notice. To ensure you have the most up-to-date information, please check our website regularly.
Thank you for choosing us for your luxury timepieces!